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33.11. Cash Drawer & Retail Summary Report
When closing your Retail Terminal for the day or when switching cashiers, Arctic has a "Retail Summary" report that will help you with the task of counting down and balancing the cash drawer. The "Retail Summary" report is accessed from inside the Retail Terminals and is specific to the terminal from which it is run.
When closing the cash drawer either at the end of the day or when switching cashiers, you should run the "Retail Summary" report first and then count down the drawer (if you are tracking your cash drawer balance).
The Retail Summary report will show a list of all of the transactions processed for the current cash drawer (if enabled) or for the current day, and will break transactions down by payment method. This will help you ensure you have the expected amounts of cash, checks, and credit card slips for the terminal.
To run the Retail Summary report click the "Summary Report" button shown here:
The Summary Report will display in a popup window and can be printed by clicking the "Print" icon shown here:
If the terminals are set up to have Arctic track the cash drawer, you can then click the "Close Cash Drawer" button and enter the amount of cash in the drawer. This number should balance with the number shown in the "Expected" box.
Note: Beware the temptation to enter the number shown in the "Expected" box without actually counting the drawer. If you do this, Arctic will not be able to track any discrepancies you may have.
You are now ready to either switch cashiers or to close the terminal and return to Arctic. If you are switching cashiers, have the current user log out by clicking their name in the blue bar at the top of the screen and choose "Log Out".
Then have the new user login and re-open the terminal by choosing "Launch Terminal" from the "Retail" menu.
If you have set up Arctic to track the cash drawer, you will then need to enter the beginning cash balance by clicking the "Begin Cash Balance" button shown here:
Enter your starting balance and click "Submit".
Your drawer is now ready to go for the new user.