Home → Arctic Reservations → Getting Started: Configuring your Installation → Step 13: Setting up a Payment Gateway
1.14. Step 13: Setting up a Payment Gateway
If you have the Premium or the Online Editions of Arctic Reservations, you have the ability to set up Arctic to process credit card and e-check payments. To process credit card or e-check payments through your Arctic installation, you will need to set up a payment gateway account and then link it to your Arctic installation. For credit card processing, Arctic works with Authorize.Net, Stripe, Bluepay, Moneris and Payware. Some of these companies, like Authorize.Net only offer payment gateways and some, like Stripe, offer both merchant services and payment gateway services in a bundle. For pure payment gateways, we recommend contacting your merchant services company to find their recommended payment gateway and begin the account setup process, as they can sometimes offer favorable pricing. For e-check processing, Arctic works with Authorize.Net and Bluepay.
Once you have chosen your preferred gateway provider and have set up an account with the respective company, you must link your gateway to Arctic. Go to the "Settings" page under either "Credit Card Processing" or "E-Check Processing" and click the "Pencil" next to "Manage Payment Gateways".
On the "Browse Gateways" page, click the green "+ Add Gateway" button and choose your gateway provider from the options shown.
For most of the providers shown, you will just need to provide some basic login information or keys that are provided by the gateway provider and other account details, such as what forms of cards you can accept.
If you choose, Authorize.Net, there are some other options and features that are available. With Authorize.Net you need to specify your "Gateway Type", whether you want to "Enable Transaction Details" which will allow Arctic and Authorize.Net to communicate your batch information automatically and finally whether your gateway has been configured to process "Blind/Unlinked Refunds".
The "Gateway Type" is part of how your account was set up with Authorize.Net and is again information provided by Authorize.Net.
To "Enable Transaction Details" you must not only enable this feature in Arctic on the "Configure Gateway" page, but you must also enable the appropriate API within your Authorize.Net account. There are instructions under this field that explain how to enable the Authorize.Net part of this feature. This is the setting that allows Arctic to retrieve your batch information so it can auto settle your credit card transactions based on the batches processed by your gateway. (For more information on batching see the "Transaction Batching" and "Not Settled vs. Settled Transactions" sections of the "Invoices" chapter.)
The "Enable Blind (Unlinked) Refunds" setting is something that you also need to set up with Authorize.Net. By default, your gateway will not be configured to process "Blind/Unlinked Refunds" (refunds for transactions older than 90 days old or refunds going to an alternate credit card than the one originally used). With Authorize.Net you have to get permission to run this type of transaction. They will either enable it on a per transaction basis or you can request that they give you this ability all the time. You will have to check with them to find out what they need from you to enable this feature on your gateway. Once it has been enabled on your gateway account, you can choose "Yes" for the "Enable Blind (Unlinked) Refunds" field. (For more information on "Blind/Unlinked Refunds" see the "Refunds" section of the "Invoices" chapter.)
Once you complete all of the fields for your chosen gateway provider, scroll to the bottom of the page and click "Submit" to save your changes. Now, you can process credit card transactions through your Arctic installation. (For more information on processing payments within Arctic see the "Taking Payments" section of the "Invoices" chapter.)
If you choose Stripe as your credit card payment gateway, it uses an entirely different connection method than the forms shown for the other gateways shown above. To connect to a Stripe gateway, select "Stripe" from the "+Add Gateway" menu. On the "Create Gateway" page, click the blue "Connect to Stripe" button.
Clicking the "Connect to Stripe" button will take you to Stripe's website where you can then log into your Stripe account by clicking the "Sign In" link in the upper right corner.